Last updated: July 2026
This SMS Privacy Policy explains how Multilingual Psychotherapy Centers ("MPCI," "we," "us," or "our") collects, uses, and protects information in connection with our SMS appointment reminder program. This policy applies specifically to our text messaging program and supplements any general privacy policy published at mpcipbc.com.
Information We Collect
When you enroll in our SMS program, we collect your name, mobile phone number, and appointment scheduling details (such as date and time). This information is provided by you during patient registration or intake.
How We Use Your Information
- To send you appointment reminders and confirmations via SMS text message.
- To allow you to confirm, cancel, or request to reschedule your appointments.
- To coordinate follow-up contact from our staff when you request rescheduling.
We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties or affiliates for their own marketing purposes.
Your information is used solely to operate this appointment reminder program. Text messages do not include clinical or treatment details.
SMS Consent and Opt-In
You opt in to receive SMS messages by providing your phone number and agreeing to receive appointment reminders during patient registration, via a web form or paper form. Message frequency varies based on your scheduled appointments.
Opt-Out
You can opt out at any time by replying STOP to any message. After you send STOP, you will receive a confirmation and will no longer receive SMS messages from this program. For help, reply HELP or contact us directly.
Message and Data Rates
Message and data rates may apply. Please check with your mobile carrier for details about your plan.
Data Protection
We maintain reasonable administrative, technical, and physical safeguards to protect your information. We limit the content of SMS messages so that they do not disclose protected health information beyond appointment scheduling details.
Contact Us
If you have questions about this SMS Privacy Policy, contact Multilingual Psychotherapy Centers at mpcipbc.com.
© 2026 Multilingual Psychotherapy Centers. This policy applies specifically to our SMS appointment reminder program.